Sadly, the stuck tape for me was a symptom of a larger issue with the drive itself. But, we have an HP LTO4 autoloader displaying an odd error on the LCD

incomp. medium

I tried everything via the hardware interface, but we knew a tape was stuck in there. So, I removed the drive unit and saw the tape.

Stuck LTO4 tape

Rather than just cutting into the mechanism, I found this video on youtube to at least try and extract the stuck LTO4 tape through the proper process.

I was able to extract the tape and found the post-it note jammed in the slot, but that wasn’t the ultimate issue that doomed the drive.

post-it note stuck in LTO drive

IMG_20160513_100151

The drive mechanism that grabs and guides the cartridge broke and was not able to be easily repaired.

Broken LTO4 drive

So, the drive was a loss, but hey, I was able to get the tape out. The video was absolutely key. Good luck to you.

windows10

Kudos to the various sites that provided some guidance on getting the Cisco IPSec VPN client going again on Windows 10. I finally was able to get it going for me. I’m running Windows 10 64bit and connecting to Cisco IPSec/UDP.

1. Run Winfix.exe before you do anything else. This will nuke all the bad stuff you probably did to try and get it operational. Do this first before you start piling on installs again. Trust me. Believe me. Reboot.

2. Install the Dell Sonic VPN client. Reboot.

3. Install your Cisco VPN client. Reboot

4. Try the VPN connection. It should work.

I know there are various other sequences out there, but this one is the only one that worked for me.

YMMV

Here are some of the other sites I tried prior to going down this route. Any sequence that included the DNE update from Citrix didn’t work for me.

http://itthatshouldjustwork.blogspot.com/2015/07/cisco-64-bit-vpn-client-on-windows-10.html

http://www.gleescape.com/posts/2917

http://community.spiceworks.com/how_to/120150-fix-cisco-vpn-error-27850-on-windows-10