Fixing “Unfortunately, Google Search has stopped.” errors in Android.


I did something Google Now or Google services in general didn’t like. After doing a bunch of searches, people were all over the place with possible fixes. I tried them all. But, the only solution I found was to delete the Google account data and cache.

Go to Settings >> Apps >> Google Search.


Press “Clear Data” and “Clear Cache” to purge the corrupted data.



Clearing this data out should purge the badness causing Google Search to freak-out.

134 Replies to “Fixing “Unfortunately, Google Search has stopped.” errors in Android.”

  1. Omg yes thanks so much, that google has stoped was spamming on my phone like hell and now it’s fixed:) thanks

    1. system settings – apps Then scroll right to ALL not just the downloaded apps or those apps running and Google Search should appear and you can clear the cahe and data there

      1. thanks. i did not see Google Search in Downloaded but in All. When I tried to clear cache and clear data, they’re already zero and won’t allow me to clear data and clear cache. but the message keeps popping up. any other solutions?

  2. Thanks big time! I thought I’d have to reset the whole phone. I was trying to install the Android 4.4 update, but it doesn’t work on the HTC One X, at least it didn’t for me. I guess I’m stuck with 4.1.1.

    Great Help!

  3. 18 Nov 2013
    So far, the only solution that has worked for me has been to uninstall the updates to Google Search (on the same settings screen shown here), restoring the app to how it was when it came out of the box.
    Note: I think this problem started after a recent update.

  4. It doesn’t work 🙁
    It makes me do all the steps for “Google Now” again,
    and if I click “Yes I’m in” nor “Maybe Later”
    It still says “Unfortunately, google search has stopped”
    What do I do?

  5. Here is my workaround. I used foxfire to search for google. Then I opened google and the google search page was displayed. On my samsung note 10.1 tablet I selected to make the current page google as a bookmark and added it to desktop. Now I can tap the bookmark icon and launch google.

  6. Thanks very much for taking the time to post your solution. Like you, I tried other fixes circulating out there and none worked. Yours is definitely a solid fix. I have a Samsung Galaxy Note 8 and was having the problem with not only Google Search but also Chrome. When attempting to launch Chrome it would start to load and immediately quit. Restarting the tablet didn’t work. I cleared only the cache in the affected apps and this didn’t help, as I expected. Before I cleared the data, I decided to try uninstalling and reinstalling all updates on both apps and this fixed them both. They now work perfectly. Just thought I would share since this may be a fix for some that would prefer not to use the option to clear all data in the app(s).

  7. I tried everything…. Nothing worked for me!! cleared all the data, caches nad uninstall, reinstall everyhing. the problem still exists.

  8. If you didn’t see the google search apps on settings..,
    Go to google play store and find it in tbere.., uninstall it and try again.., reinstalling it is optional..,

    I did it and it works.., thanks for this men.., (y)

  9. what if i am not able to go to setting? After upgradating android 4.1.2 to kitkat some problem occurs and I only see black screen and ” unfortunately your google search stopped working” appears and unable to close it and go to setting.

  10. First, I had to factory reset my phone because somehow I was locked out and Samsung G S3 would not boot as it should have. Only then – did I encounter this keyboard – pain in the a$$ problem.
    Listed below IS THE FIX I found…I hope this helps everyone having this problem (hopefully you weren’t locked out of your phone beforehand, like I was…any here goes the fix…) –
    What I did was go to Settings, Apps then uninstall the update for Google Play Services and then I updated Google Search – that’s it and EVERYTHING is BETTER than back to normal. Why better you ask?? Well, I had installed the Swiftkey app before I had implemented the actual fix, trying anything that would fix the keyboard problem
    (really nice app with many features, btw – colored keyboards and many more features)
    AND it has features that allowed you to ‘draw’ or drag your finger across its keyboard to the letters you wish to input and the entire word will appear without having to text!! For use of the voice feature, simply keep your finger on the mic/comma button for a fraction of a second longer and SHAZAM !! … Voice to text screen appears and works better than the Android keyboard (AOSP) voice feature ever could have…You can allow Google Voice feature to be enabled, as well as Swiftkey, they work great together!! Please find your keyboards and features in Settings>Language & Input…

    All IS good that ends WELL…And this keyboard problem has ended and on a GREAT note. Hope this helps everyone… o;)~

    BUT I MUST ADD FOR your SAFETY, your loved ones safety and the safety of others, PLEASE DO NOT TEXT & DRIVE – Thank you & God bless all ^5

  11. Can anyone tel me how to fix “Unfortunately, SNS has stopped”? My phone has been working fine, then that msg just popped up out of no where. in checked the sync settings for all my synced apps on my phone (SGS3) and all of them are synced, i dont understand whats the problem. Any suggestions?

  12. Hello everyone, pls an idiot uninstalled the keyboard from my samsung note 2 and the phone is locked now which means I need to unlock it with the keyboard, but the keyboard is not showing, only the google but also not responding, pls Is there any solution to this?

  13. I did all this but then I get an error message saying hangouts won’t work until Google services is updated. And when I try to use gmail, I get that message also.

  14. Actually i am facing the issue app_name has been stopped and device is getiing restarting again and again i tried all above posts still facing this issue and once device restarted all the old settings has been updating

  15. I know how to fix it!
    And it’s working!
    Just reinstall your phone’s firmware using Odin on PC,
    While your android is set to download mode.

    If you are samsung user, you can find your firmware at ,
    If other, google it for your firmware.

  16. I used your fix for “google unresponsive” and it worked immediately on my Samsung Tab2 10.1. You’re a true techie. Thanks so much

  17. Thank you so much! I was ONE click away from resetting my phone, but then I thought, “I’ll just google my error message.” and Voila! This came up, I tried it, and it completely worked. Thank you for having the foresight to put this online. I appreciate it so much!

  18. Hey, me too! Bro, yer a lifesaver. Thought I was gonna have to shell out big moolah for a new phone. I couldn’t handle the glitch. The guy at the phone store was clueless. I shoulda tried Googling first. Thank you so much. Cheers!

  19. Well i’ll gona try tomorrow but already done reset phone and problem was lost for 2 hours. Now is back 🙁
    I’m using ZTE Blade…

  20. my phone is like this type but when i press OK it will auto turn it off!
    i hope this can be changed and i hope this type can be cured by this server pls help me !! And pls reply to me! how to fix this problem

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