Just spent far too long on an issue with a user on Excel. The Trust Center and File Block settings in Office 2013 can be quite confusing. No matter what we did we had issues saving an older excel file format and all alerts kept pointing us back to Trust Center and File Block Settings. The mistake that we kept making was around checkbox and leaving boxes unchecked in there.
If you restore defaults, some Open checkboxes for legacy file types will be enabled. The user interface and common mode of thought would be to address the issue of allowing opening and saving of older file formats, you should enable all checkboxes. But, that would be incorrect. It drove us nuts. If you want users to open files, but have them open in protected mode with the ability to edit after a prompt and eventually save, you really want to enable the open in protected mode setting via enabling the open checkboxes, but you need to leave the save checkboxes alone. In the confusing user interface here, checking the save checkboxes at each file type actually disables the ability to save. So, to recap: checking the open checkbox allows/enables opening the file in protected mode, but checking the save checkbox does NOT allow saving the same type of file. Basically, this is counter-intuitive, but there you go. Crazy.
This article helped me solve an issue I was having. Thank you
Excellent. Thanks for posting and letting me know some of this stuff is still helpful out there.
Had a user online when i read this. Thanks so much.
Glad it helped! Thanks for taking the time to post! Nice to know people find my site every once and while and it’s of some help. -Jonathan
But my problem is that I can’t not save the old file in Excel 2016 as Excel 2003 XML Spreadsheets although I can use Excel 2016 to open the Excel 2003 XML Spreadsheets file. in the “File Blocking Setting” the check boxes are grey out with both Open and Save checked. How I can enable and uncheck the Save checkbox?
This fixed my problem with opening Excel files. Thank you!! Wish I would have read this article first before trying many other “fixes”. I totally related to the title of craziness, and also the comment that it is counterintuitive.
Thanks for commenting. Geez that whole thing was so overly complex and nutty. Thanks for taking the time to comment and let me know it was of help! -Jonathan